package com.kefu.call.vo;

import io.swagger.annotations.ApiModel;
import io.swagger.annotations.ApiModelProperty;
import lombok.Data;

@Data
@ApiModel("呼叫大屏概览统计")
public class CallBigScreenOverviewVo {
    /**
     * 当前通话总数
     */
    @ApiModelProperty(value = "当前通话总数")
    private Long callingCount;

    /**
     * 当前排队人数
     */
    @ApiModelProperty(value = "当前排队人数")
    private Long queueCount;

    /**
     * 20秒接听数
     */
    @ApiModelProperty(value = "20秒接听数")
    private Long called20Count;

    /**
     * 接通率
     */
    @ApiModelProperty(value = "接通率")
    private String calledRate;

    /**
     * 20秒接听率
     */
    @ApiModelProperty(value = "20秒接听率")
    private String called20Rate;

    /**
     * 排队离开平均时长
     */
    @ApiModelProperty(value = "排队离开平均时长")
    private Long queueLeaveAvgTime;

    /**
     * 呼入呼损率
     */
    @ApiModelProperty(value = "呼入呼损率")
    private String callInLossRate;

    /**
     * 呼入相对满意率
     */
    @ApiModelProperty(value = "呼入相对满意率")
    private String callInSatisfiedRate;

    /**
     * 排队成功平均时长
     */
    @ApiModelProperty(value = "排队成功平均时长")
    private Long queueSuccAvgTime;

    /**
     * 振铃未接听数
     */
    @ApiModelProperty(value = "振铃未接听数")
    private Long callingNoAnswerCount;
}
